Shipping & Returns

We offer free shipping on orders over $80 (before tax and after discounts). Returns are free for all orders, except items bought from the Warehouse Sale. Our return window is 30 days from delivery. Items must be unworn, with tags attached for return.

All orders ship from our warehouse in B.C., Canada. Orders typically take 4-5 business days to ship, and another 4-12 business days to arrive.

Products marked "Final Sale" are not eligible for returns or exchanges.

Email help@understance.com, call (800) 847-6493 or refer to our FAQs page for any questions.