Shipping & Returns

For orders placed from November 16, 2022, through December 15, 2022, enjoy extended holiday returns until January 15, 2023. Items marked as final sale are not eligible for a refund. Orders made after December 15 are subject to our regular 30-day policy.

We offer free shipping on orders over $80 (before tax and after discounts). Returns are free for all orders, except items bought from the our Black Friday/End of Season Sale. Our return window is 30 days from when you receive your products. Items must be unworn, with tags attached for return.

All orders ship from our warehouse in B.C., Canada. Orders typically take 1-2 business days to ship, and another 4-12 business days to arrive. For more information, including regional estimates, click here.

Products marked "Final Sale" are not eligible for returns or exchanges.

Email help@understance.com, call (800) 847-6493 or refer to our FAQs page for any questions.