
Virtual Fitting
Find Your Perfect Fit - From the Comfort of Your Home.
Online bra shopping can feel like the worst lottery — but you don't
have to figure it out alone. Book a virtual fitting with one of our bra
experts and have them guide you to a bra that fits. Our specialists are
available Monday through Saturday. Find a time that works for you here.
Why Book a Virtual Fitting

It's free
No pressure to purchase

It’s private and personalized
We meet you wherever you are

It’s inclusive
All bodies, identities, and comfort levels welcome

It makes returns less likely
You’ll be more confident in your fit from the start
How it Works
- Choose a time that works for you using our booking calendar
- Fill out a short form to help us prepare for your session
- Check your email for confirmation and a meeting link
- 24 hours before your appointment, you will receive an email asking to confirm your booking. Please click "Confirm" in the email to keep your spot
- Join your fitting and feel supported every step of the way!
What to Expect
During your 15-30 minute session, our fit specialist will:

Help you find your correct size

Recommend styles based on your preferences & needs

Answer any questions about fit, support, and comfort

Offer honest, expert advice—judgment-free and personalized for your shape

Your specialist will send a recap email after your appointment
All You Need Are:
- A measuring tape
- A well-lit space and a good internet connection
- An updated version of Zoom to ensure quick access to your meeting
- A bra you currently wear (optional, but helpful)
Virtual Fitting Code of Conduct:
Understance maintains a zero-tolerance policy toward harassment or inappropriate conduct during virtual appointments. Virtual fittings are strictly for fit guidance and product support. Behaviour intended to harm, intimidate, or harass our virtual fitting specialists will not be tolerated. This includes personal questions, inappropriate exposure, and abusive language. Any such actions will result in the immediate session termination, evidence collection, and will be reported to the police.
We’re committed to creating a respectful, safe, and professional experience for both our customers and our team. By booking a session, you agree to:
- Respect our fit specialists
- Avoid any inappropriate or offensive behaviour
- Understand that any violation will result in session termination and prosecution
Frequently Asked Questions