Get in touch with our team

Contact us

Let's chat. Whether it's feedback on existing products, products you'd like to see from us, or feedback on our ads, we love to hear from you! Email our team at

FAQ, Returns and Exchanges

If you have questions about shipping policies, products and fit or Understance Perks, please check out our FAQ page.

Looking to make a return? You can find our Return Portal here.

Virtual fittings

Unsure of your size? Let our team of technical experts help you find your perfect fit with our virtual fittings.
Book here.

Extended sizing

We're working on releasing more sizes and we'd love to hear from. If you're a size 28-48, and G+ cups, please get in touch with our team by filling out the form below. Help us create the perfect bra for you and others!

Get in touch with us here.

Other inquiries

Marketing and Press:
Influencer Program:

Everything else:

Understance HQ

Our headquarters are located at:
Unit 201-1688 West 1st Ave
Vancouver, BC V6J1G1

Understance Flagship Store

**Opening February 2022**
1024 Robson Street
Vancouver, BC V6E1A