• We offer free shipping for all orders over $80
• We aim to fulfill all orders within 1-2 business days except for Canadian statutory holidays. Please allow 5 days for backorders. We ship orders using USPS, UPS and Canada Post
• We offer free returns on all orders except Final Sale items
• All returned items must have the original tags attached, be unworn, be unwashed, and be free of perfume, make-up, and deodorant stain
• If you have any questions, email us at help@understance.com, or call (800) 847-6493 to chat to one of our agents
• Shipping And Return Policy

We are committed to creating long-lasting products, while minimizing our footprint each step of the way.

Our manufacturer operates in a partially solar-powered factory and uses a two-tier water conservation system reducing water waste by 50%.

Our product tags are made from 100% recycled materials and our packaging is 100% recyclable.

We aim to replace all lace products with recycled lace by the end of 2025.