Canada Post FAQs

Shipping Questions

We want to keep you informed about the current situation regarding our shipping services and answer some common questions.

As of May 28, 2025, we have resumed shipping with Canada Post.

Returns

At this time, we are processing returns as expected. However, due to ongoing Canada Post negotiations, there may be possible delays in the return process.

You can return your order at any of our physical locations in Vancouver, Metrotown, Toronto, or Calgary. Our in-store team will be happy to assist you!

Find your nearest store here.