• We offer free shipping for all orders over $80
• We aim to fulfill all orders within 1-2 business days except for Canadian statutory holidays. Please allow 5 days for backorders. We ship orders using USPS, UPS and Canada Post
• We offer free returns on all orders except Final Sale items
• All returned items must have the original tags attached, be unworn, be unwashed, and be free of perfume, make-up, and deodorant stain
• If you have any questions, email us at help@understance.com, or call (800) 847-6493 to chat to one of our agents
• Shipping And Return Policy

Hand wash and line dry for longest product life. If you machine wash, wash on delicate, and dry on low heat.

We are committed to creating long-lasting products, while minimizing our footprint each step of the way.

Our manufacturer operates in a partially solar-powered factory and uses a two-tier water conservation system reducing water waste by 50%.

Our product tags are made from 100% recycled materials and our packaging is 100% recyclable.

We aim to replace all lace products with recycled lace by the end of 2025.